Skip to product information
1 of 1

Youre It Book: Crisis, Change, and How to Lead When It Matters Most - Leonard Marcus

Youre It Book: Crisis, Change, and How to Lead When It Matters Most - Leonard Marcus

SKU: GT2U2626004
Regular price $29.95
Regular price $24.99 Sale price $29.95
Sale Sold out
Tax included. Shipping calculated at checkout.

🇦🇺 Free Australia-Wide Shipping Over $129*

📦 Economy Un-tracked Shipping $5.99* (No Tracking Number)

🚚 Standard Tracked Shipping Under $64.99 - $13.99*

🚚 Standard Tracked Shipping Over $64.99 - $9.99*

✈️ Express Tracked Shipping $18.99*

Type:
Brand:
Category:
Genre:

Formed in 2003 on the request of the federal government, the National Preparedness Leadership Initiative at Harvard's Kennedy School of Government has trained political leaders, government officials, members of the armed forces and senior leaders all over the world on how to handle crisis situations.

Managing crisis well is at the very heart of good leadership. Here, the NPLI team draws on a deep well of research as well as their experience working with leaders to respond to crisis events of all kinds, from the COVID-19 pandemic and the Boston Marathon bombings, to more everyday crises like a product recall or media controversy that can hit corporate operations, risking terrible PR and outrage from customers.

You're It distills the wisdom the NPLI have gained from observing the way the most effective leaders take charge of situations with real authority, marshal and connect different networks together, and bring their organizations, cities and countries out through the other side of crisis into recovery. It outlines their theories of crisis leadership-as well as lessons on how to apply them every day so you're prepared when the unexpected happens.

Filled with true life stories of danger and risk, You're It is an essential book for anyone potentially facing a crisis or a wrenching change.

Please note, this item ships from a separate warehouse. Please allow an additional 1-3 business days for processing and shipping. 

Shipping Information

 

Shipping Policy

Most orders are dispatched via Australia Post and Toll. Orders are delivered typically within business hours only. Please allow 1-2 days for handling and 1 to 9 business days for delivery, depending on your selected shipping service. If you have not received your parcel within this time, please get in touch with us and we will open an enquiry for you. 
It is your responsibility to ensure that the correct delivery address is provided. Express Shipping is available. Please allow 1 day for handling and 2 to 2 working days for delivery, or longer for remote areas. Music2u will not replace any lost or delayed Australia Post items if the Economy Shipping option is selected at checkout. 
Our Shipping Options Include:
  • Untracked Shipping is an untracked shipping option offered through Australia post. No tracking number is provided with this service. Please allow 4-9 business delays for delivery of your order. 

  • Standard Shipping is a fully tracked service offered through Australia Post/Toll. A tracking number will is provided once your order is shipped. Please allow 2-6 business days for delivery of your order. 

  • Express Shipping is a fully tracked Express Service offered through Australia Post/Toll Priority.  A tracking number will is provided once your order is shipped. Please allow 1-3 business days for delivery of your order. 

Tracking Your Order

You will automatically receive your tracking information via the email you provided in the checkout as a tracking link. You can see the status of your parcel's journey there. If your parcel is taking longer than expected, let us know so we can locate your order. If selecting Economy Shipping, you will receive an email confirmation to notify you that your order has been shipped from our warehouse. You will not receive a tracking number for this service. 

Pre Orders

Please note that all 'single' pre-order books that arrive back in stock will ship via the standard Australia Post untracked service. The items that are in-stock will ship via your selected method at checkout, pre-orders will ship un-tracked when they arrive as to not incur an additional shipping fee. If you would like to arrange tracked or express shipping for a single pre-order, please contact us.

View full details

Collapsible content

Please take a moment to review our policy for music book returns.

We want to take a moment to explain our return policy for music books. Unfortunately, we're unable to accept returns of any kind due to the copyright regulations surrounding the content in the books. Once a book has been sold, it can't be resold or shared without permission from the copyright holder, which is usually the publisher.

As much as we'd love to be able to offer refunds or exchanges, we're committed to upholding the law and respecting the intellectual property rights of our suppliers. We understand that this may be disappointing for some customers, and we apologize for any inconvenience this may cause.

If you have any questions or concerns, please don't hesitate to contact us.
We appreciate your understanding and look forward to continuing to supply our customers with an enormous range of affordable music books!

- The Team at Music2u